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Duct Cleaning Terms and Conditions

Allied Experts Air Duct Cleaning Terms and Conditions

The Allied Experts website consists of various web pages operated by Allied Experts and consists of Air Duct Cleaning and other services. Allied Experts Air Duct Cleaning is offered to you on condition of your acceptance without modification of the terms, conditions and notices contained herein. Your use of Allied Experts constitutes your agreement to all such terms. Please read these terms carefully and keep a copy for your reference.These conditions supersede any previous undertakings whether written or oral. The terms, provisions and conditions for this Agreement may only be varied by agreement in writing between the parties. 

Allied Experts shall take all reasonable measures to protect people and property, avoid unnecessary interference with the passage of persons and property and prevent nuisance and disturbance. Except for risk for which the client is responsible. Allied Experts shall be responsible for the care of the job. The risks include negligence by the client or its agents, and defects in the design where the design is provided by a party or parties other than Allied Experts.

Allied Experts as a company shall provide services including Air Duct Cleaning and other services described on the website  which are consistent with the company’s standard practices and in accordance with the terms and conditions set forth below.  

Electronic Communications 

Visiting Alliedexperts.com or sending emails to Allied Experts constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the site, satisfy any legal requirement that such communication be in writing.

Conditions

Pricing subject to change upon completion of pre-cleaning inspection. Standard pricing applicable to 1 duct system only and homes under 2500 square feet. Additional square footage and duct systems will be assessed and priced accordingly prior to the job being started. Pre-cleaning inspection determines if any additional costs may be applicable. Examples of possible additional costs include flex duct, previous damage and hard to access areas as well as other, unstated variables. 

Cancellation, Refund Policy & Payment 

Payments are always due upon completion of service or upon booking your appointment, any payments made after this time should be received within 15 days after service completion. Any payments made thereafter are subject to an interest rate of 20%  penalty rate until paid.

It is the responsibility of the customer to inspect services immediately upon completion and notify employees and technicians of any complaints prior to their departure. The customer agrees that the services are deemed to be successful and acceptable if no notice is received by the company in writing within 7 days of completion of services.

Appointments are fully refundable if cancelled more than 48 hours prior to appointment time. Appointments cancelled without 24 hours of said appointment without prior warning are subject to a $50 cancellation fee.

Company and Consumer agree that all formal legal disputes or claims relating to services or related to this agreement are subject to be disputed in Cherry Hill, New Jersey.

Time and Process

If Allied Experts is delayed in reaching completion by a cause of delay which is outside its reasonable control, and provides the client with a written  or verbal claim for an extension of time, Allied Experts shall be entitled to a reasonable extension of time. Should Allied Experts be delayed in carrying out its work by acts or omissions of the client or its agents, then Allied Experts shall be entitled to claim the costs of the delay from the client, and the amount shall be a debt due and owing to Allied Experts.

Warranty

Allied Experts offers a 30 day warranty on all work carried out by Allied Experts this warranty does not extend to equipment failure or systems breakdowns. Please refer to the mechanical services warranty for these types of claims.

Variations of Work

The Client may, before completion, direct Allied Experts in writing to vary the work. When time permits the client shall request a quotation for the proposed variation, and Allied Experts shall advise in writing the price, time extension and technical impact, if any, of the proposed variation. Variations shall be priced by Allied Experts employing standard price lists or reasonable rates or prices, and shall include a reasonable amount, labour costs, management costs, overhead and profit. A variation would include changes to job specifications, extra ordinary circumstances including work unable to be completed within standard practices, that is within the scope of supplied or implied work. This includes work that needs specialized equipment not part of normal work practices. Variations may need to be submitted after works have been completed due to nature of work and cost of specialized equipment.

Site Availability

The client shall make the site available to Allied Experts on the agreed date, or if no date is agreed, consistent with the time frame in the attached schedule or noted as part of the procedures on our quotation to the client. All work is to be carried out  during normal working hours. Any work carried out on weekends or  public holidays will be charged at an extra rate unless otherwise agreed upon, including the relevant penalties that apply to the requested work timing. The agreement is based upon Allied Experts having free and uninterrupted access to the work area at all times, and on work being capable of being executed in a continuous sequence. Should lack of access force Allied Experts to leave the site and return to site, the reasonable costs of doing so may be added to the contract price. The client shall provide adequate site facilities at not cost to Allied Experts. Where not otherwise stated, these shall include site power, site lighting, bathroom facilities. 

Smoke Detection Systems

Smoke detection equipment is to be isolated by the client during the cleaning process, any activation of the smoke detector system resulting in a visit from Fire and Rescue or equipment services shall be at the cost of the Client. 

Contact Us 

Allied Experts welcomes your questions or comments regarding the Terms. Please reach us at info@alliedexperts.com or at 856-528-2822

Effective as of March 22, 2021

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