Initial Situation and Challenge

HVAC Needs Before Funding

• Old System Issues: Central air system, nearly 18 years old, malfunctioned, causing high electricity usage.
• Maintenance and Repair: Failed repair attempts and a persistent leak.
• Performance and Efficiency: Inadequate cooling, system freezing.
• Temporary fix: Prolonged use despite clear need for replacement.

The Decision to Upgrade and Seek Funding

• Peer Recommendation: Motivated by a coworker’s positive experience and potential rebates and financing through the ENERGY STAR® program.
• Additional Needs: Recognized need for air sealing, insulation, and a new water heater due to the house’s age (50 years).
• All New Energy-Efficient Equipment: Decision for an upgrade was clear after assessing benefits.

Process and Overturning

Decision Funding Acquisition

• Role of Allied Experts: Samantha from Allied resolved funding issues swiftly.

Implementation and Solutions Project Execution

• Efficient Implementation: Quick project start with installation scheduled within a week.
• Installation Challenges: Overcame weather and vent pipe placement issues.
• Allied Team Support: Excellent communication and support throughout.

Outcome and Impact

Immediate and Long-Term Effects

• Enhanced Comfort and Efficiency: Noticeable improvement in heating efficiency and comfort.
• Cost Savings: Substantial reductions in utility bills.
• Overall Home Improvement: Best home improvement project, enhancing comfort, efficiency, and home value.

Recommendations for Others

• Pierce advocates for similar projects, emphasizing the importance of securing funding for such beneficial upgrades.

Referring Friends and Family

Reasons for Recommendations

• Pierce has referred several people to Allied, citing the smooth process, utility bill savings, home value addition, and overall satisfaction. “Two of them have already completed their Home Performance with ENERGY STAR program.”
• Allied Experts referral program: “Allied Experts oers a great referral program that allows customers who refer our company compensation for their referrals.”
• Why refer Allied Experts: “It is a no-brainer for anyone who needs or wants to upgrade their HVAC, hot water system, and insulation. The process is easy, quick, and smooth, and the savings on our utility bills are tremendous. With the added bonus of 0% financing on your gas or electric bill and the opportunity for even bigger savings via the discount/grant/refund o the total price of your project based on your projected savings, it is well worth applying ASAP.”

Customer Experience and Feedback

Satisfaction with Allied Experts

• Overall Experience: “Working with Allied Experts was wonderful. We couldn’t be happier with them and with our new system. From assessment to installation to follow-up maintenance, Allied Experts and its sta are the best. Everyone has been so nice, friendly, and knowledgeable. We highly recommend Allied to anyone and everyone, and we have already done so multiple times.”
• Key Aspects: “The expertise, accessibility, and helpfulness of the Allied staff were instrumental in the project’s success. ‘I would say the most important aspect is your people; your sta has been beyond helpful throughout your projects. Their knowledge and easy accessibility are truly exemplary.’ “

Feedback from Improvement

• Current Process Satisfaction: Pierce expressed high satisfaction, noting the process as seamless with no suggestions for improvement.

Conclusion

Pierce S.’s HVAC upgrade with Allied Experts at 1245 Old Zion Road was a highly successful project that led to significant home improvement, cost savings, and enhanced client satisfaction. The experience highlights the importance of quality service, the impact of energy-efficient systems, and the value of a supportive and knowledgeable team. Pierce concludes, “You can upgrade your home, add value to it instantly, save money, be comfortable all the time, and have peace of mind that your home is up to date without fear of expensive repairs or breakdowns. I can’t express enough how highly we recommend Allied Experts and their Home Performance program!!!”