Joseph F.’s Home Performance Program Experience in Cherry Hill, NJ

Joseph F., a resident of Cherry Hill, NJ, owns a two-story home built in 1967. As the second owner, he faced challenges with uneven temperatures between floors, experiencing warmer upstairs conditions in winter and cooler temperatures in the summer. Despite replacing HVAC equipment 20 years ago, he had only undertaken insulation upgrades once Allied Experts introduced him to the Home Performance with Energy Star program.

Discovery Process:

Joseph learned about the Home Performance Program through Allied Experts, the program’s facilitator.

Motivated by the discomfort and inefficiencies in his home, Joseph considered participating in the program to address specific pain points related to temperature disparities between floors.

Program Participation:

As part of the Home Performance Program, Joseph’s home underwent air sealing and insulation upgrades. The process was completed in just one day, with no out-of-pocket costs to him. Additionally, PSE&G offered $5,000 in rebates, and the remaining loan was interest-free, conveniently included in his utility bills.

Benefits and Outcomes:

Since the program’s completion, Joseph has noticed improved comfort and enhanced energy efficiency in his home. Notably, he has experienced energy cost savings.

Joseph did not encounter any challenges during the sales or installation process, and the efficiency of completing air sealing and insulation in one day was a significant benefit.

Overall Experience:

Joseph rates his overall satisfaction with the Home Performance Program as highly positive. He appreciates the absence of out-of-pocket costs, the financial incentives, and the seamless integration of payments into his utility bills.

He did not only find the expected benefits but also appreciated the unexpected convenience and speed of the process.

Referrals:

Joseph has referred eight family members or friends to the Home Performance with Energy Star Program. Six have undergone full home energy assessments, and four have completed the entire program.

Joseph benefits from the referral program, earning $1,800 in referral bonuses from Allied Experts. One of his referrals has furthered the network by referring six more people, creating a chain reaction of successful referrals. Long-Term Impact:

Joseph foresees the program’s benefits positively impacting his home and energy usage in the long term. The improvements are expected to increase the value and marketability of his home.

Additional Insights:

Joseph highlights the power of word of mouth and the success of the  Allied Experts referral program. What started with one customer has led to 15 referrals and six completed projects, demonstrating the program’s effectiveness and customer satisfaction. The total amount paid out from the chain of referrals is well over $2500.

In conclusion, Joseph F’s experience with the Home Performance Program in New Jersey showcases the program’s ability to address homeowners’ concerns, provide tangible benefits, and create a ripple effect through a successful referral program.