Initial Concerns

• Primary Issues: Sharon M.’s primary concern was her home’s inability to stay cool during the summer. Despite the air conditioning running constantly, the house temperature would not drop below 82 degrees on days exceeding 90 degrees. This ine ciency led to astronomical electricity bills.
• Specific Problems: Sharon’s home faced multiple issues:
  • High energy bills, sometimes nearing $500 during the summer.
  • Uneven heating and cooling throughout the house.
  • Drafty rooms.

Awareness and Decision-Making

• Expectations: Sharon had high expectations for the Home Performance with Energy Star program, having heard positive feedback from others who had undergone similar projects. She anticipated improved comfort and reduced energy bills without a significant financial burden.
• Specific Goals: Sharon aimed to achieve a more comfortable home environment, particularly in her bedroom, which faced the brunt of the afternoon sun. Previously, she had to use two fans to stay cool, but she hoped to maintain a comfortable 72 degrees without any struggle after the project.

Immediate Improvements

• Changes Noticed: The most immediate change Sharon noticed was the enhanced comfort of her home.
• Standout Aspects: The quieter operation of the outside HVAC unit stood out to Sharon, indicating a significant improvement.
• Difference In Energy Bills: Sharon observed a substantial decrease in her summer energy usage.
• Quantifying Savings: The savings from reduced energy consumption have been significant enough to cover the project’s cost if not more.

Comfort Levels

• Overall Comfort: Sharon’s home has been dramatically improved in terms of comfort. She now enjoys comfortable sleep in the middle of summer without the need for extra fans.
• Specific Areas: The main floor and bedrooms, in particular, have become much more comfortable.

Air Quality

• Improvements Noticed: Sharon has noticed improved air quality in her home, with better humidity control and reduced dust.

Long-Term Benefits

• Experienced Benefits: The long-term benefits include peace of mind knowing that her home’s systems are under warranty and more durable.
• Confidence in Home Systems: Sharon feels more confident about the durability and performance of her home’s systems, especially with all equipment now under warranty.

Overall Satisfaction

• Satisfaction Level: Sharon is thrilled with the results of the Home Performance with Energy Star program and describes it as one of the best decisions for her household.
• Recommendation: Sharon has already recommended the program to several people, highlighting its e ectiveness in addressing similar issues.

Feedback and Suggestions

• Process Improvements: Sharon suggested the crew be more mindful of work scraps, as she encountered one with her lawnmower.
• Suggestions for the Program: Overall, Sharon found the experience excellent and had no further suggestions for improvement.

Conclusion

• Sharon M.’s experience with the Home Performance with Energy Star program by Allied Experts showcases significant home comfort, energy efficiency, and air quality improvements. The program effectively addressed her initial concerns and exceeded her expectations, providing long-term benefits and peace of mind. Sharon’s satisfaction and willingness to recommend the program highlight its success in delivering valuable home performance solutions.